WE PROVIDE TO OUR CLIENTS

The state of the art services and solution to all road transport problems at one stop shop, the Reliance Road transport fleet management consultancy for passenger and goods transportation and mobile machinery.

Roadside assistance and Rescuer services facilitates his registered vehicles while in trouble for keeping owner peace of mind on the road ,if one is off road we are on it. RRR Help line are open 24 hours a day 365 days a year ,No concept of holidays ,No restriction of vehicle age. RRR 375 Preventive and predictive check inspections and resultant rectification not only minimize the maintenance cost but also eliminates all of a sudden car failure on the road ,It gives awareness to owner regarding the weak points of his vehicle. RRR Provides Fast and reliable roadside assistance. If the vehicle not repairable at the place of incident on the road RRR provides Towing facility to nearby work shop or to home whatever the choice of the owner of vehicle. RRR coordinates to upkeep vehicle data and documentations. Accident consequences coordination and assistance. Urgent massage relay to given contacts. RRR deployment centers throughout the city Karachi Comprising well experienced and well qualified and equipped mobile mechanics Controlled through centralized help line are ready 24/7 for road side assistance to short the attend span of time in respect of, Jump start. Lock out assistance. Flat tire assistance. POL and water delivery. Minor repair or diagnostic assistance. Towing the vehicle. Whenever you run in trouble in respect of your vehicle we will be there, just give RRR a call at help line we will follow your car via satellite and disperse the rescuer team for road side assistance.
 

  Avail 24/7 vehicle care program against RRR smart  card which gives,

  • Home call out.
  • Very fast road side assistance anywhere in the limitation of the city Karachi.
  • Emergency personnel assistance.
  • Vehicle towing.
  • Fuel cutoff
  • 24/7 tracking
  • Tracking through sms/software/
  • Tracking record
  • Coordination to up keep vehicle documentations.
  • Road accident consequences Assistance.
  • No extra charges at road side.
  • Reliable tracking system keeps your car 24/7 movement record and for any mishap locates the spot of incident for assistance.
  • Drivers on Hour, day, week and monthly basis.
  • 375 PP check inspection for purchase used car in place of registered car.
  • 20 % no calls out discount offer for the renewal of card.
  • Car pooling or Car sharing of registered vehicles.
1Emergency Personnel Assistance
Provide emergency services to valuable clients.
2Fuel Cut-off
If fuel cut-off we will be there, just give RRR a call at help line we will follow your car and provide fuel.
3Vehicle Towing
RRR believes in safe and efficient recovery and towing. RRR offers 24-hours towing and recovery service 7 days a week.
4Flat Tire Assistance
Whenever you run in trouble in respect of your vehicle we will be there.just give a RRR a call at help line we will follow your car and solve your problem soon.
524/7 Tracking
We provide you 24/7 vehicle tracking record like sms/software etc.
6Vehicle Inspection
375 PP check inspection for purchase used car in place of registered car.

Here is the Question Answer regarding your Query.

1WHAT IS THE CALL OUT PROCESS ?
Your calls may be recorded in case and/or monitored for identification. In case of your vehicle brake down on the road or at your home Call RRR help line mentioned in your card activated to receive only your given phone nos.call your data will be automatically with the help line executive In case of other phone no. Furnish the following information.  Card identification no.  Name of the person accessible to your any given phone no.  Your car exact location, mentioning the road you are on and to references.  Nearest road junction if possible.  Nearest identifications such as building, shop, social institution etc.  Name of the person using car other than owner. Please ensure that your valid membership card is with the vehicle kept available with the vehicle, it should be shown to the patrolling gang on arrival. Don’t forget to ring back RRR help line if you get drive before the patrolling mechanic arrive. Accept help from RRR patrolling technical team only. In response of your call immediately a mini motor cycle work shop is deployed from the nearest RRR centre of the incident of vehicle brake down, and mean while pro-QA is carried out to minimize the consequences of the problem and your headache.
2WHAT TO DO IF VEHICLE BROKE DOWN ON THE WAY?
Keep your vehicle close to left side of the ongoing road, if possible off the road . Try to watch the cause of the vehicle failure. Call The RRR help line mentioned in the card and provide the required information A patrolling mechanic Of RRR will attend the vehicle with in the shortest possible time. If not succeed to rectify the vehicle at the spot of incident, he will make arrangement for towing the vehicle to your workshop or home according to your directives but within the limitation of the city Karachi. It is mandatory for the owner/driver to be present with his vehicle the RRR team is supposed to act as owner’s agent and act under his directives. What does the term Break down means ? An electrical or mechanical failure or a road traffic accident or damage caused by vandalism, fire, theft, or attempt to theft which renders the vehicle immobilized.
3WHAT DOES THE TERM BREAK DOWN MEANS ?
An electrical or mechanical failure or a road traffic accident or damage caused by vandalism, fire, theft, or attempt to theft which renders the vehicle immobilized.
4WHAT TO DO IF VEHICLE BROKEN DOWN IN AN ISOLATED AREA AT NIGHT?
Put the Hazard and parking light on to increase your car visibility. Lock all doors ,keep your mobile handy and switch on ,stay in your car and call RRR help line and inform the situation. Mean while if approached by an unknown person stay in your car with doors locked ,wind glass window down slightly but not far enough for them to reach in .If you are frighten or concern by their presence activate your horn while switching on your head light on and off, and call the police.
5 WHAT IS THE VALIDATION OF SMART CARD ?
The validation of smart card is 06 months after the registration.
6WHAT IS RELIANCE IDENTITY CARD ?
Reliance ID Card is issued to each employee, worker or agent with name and identification n0.
7WHAT IS SAE?
The society of Automotive engineers (SAE International)
8 WHAT IS IMI?
The Institute of motor Industry (UK)

The state of the art services and solution to all road transport problems at one stop shop, the Reliance Road transport fleet management consultancy for passenger and goods transportation and mobile machinery.


Vehicle Towing

RRR believes in safe and efficient recovery and towing. RRR offers 24-hours towing and recovery service 7 days a week.


Flat Tire Assistance

Whenever you run in trouble in respect of your vehicle we will be there.just give a RRR a call at help line we will follow your car and solve your problem soon.


24/7 tracking

We provide you 24/7 vehicle tracking record like sms/software etc.


Vehicle Inspection

375 PP check inspection for purchase used car in place of registered car.


Tyre change

RRR believes in safe and efficient recovery and towing. RRR offers 24-hours towing and recovery service 7 days a week.


Jump start

Whenever you run in trouble in respect of your vehicle we will be there.just give a RRR a call at help line we will follow your car and solve your problem soon.


Towing

We provide you 24/7 vehicle tracking record like sms/software etc.


Fuel delivery

375 PP check inspection for purchase used car in place of registered car.


Autolock

RRR believes in safe and efficient recovery and towing. RRR offers 24-hours towing and recovery service 7 days a week.


Car Wash

Whenever you run in trouble in respect of your vehicle we will be there.just give a RRR a call at help line we will follow your car and solve your problem soon.


Electrical/Mechanical Issue

We provide you 24/7 vehicle tracking record like sms/software etc.

Get an Appointment


Road Transport Fleet(RTF) Management Consultancy is rendered according to the world leading transport institutions Recommended standards, guidance and specifications, The SAE .(USA) and The IMI. (UK).


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Our Location

 
 

Registration Procedure

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Make An Appointment

Visit RRR along with

(1) NIC of the vehicle owner.
(2) Vehicle registration face page.
(3) A cheque/pay order in the name of Reliance motors.
Bring serviced vehicle on given date and time for 375 PP check inspections, If any fault found there on , The print out will identify the all and after their rectifications done by your work shop the same vehicle will be rechecked free of cost within 30 days of the given print out.

Verification

After verification and technical satisfaction the RRR management may allow installation of RRR tracker system and issuing Smart Card.

Company Policy

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TERM & CONDITIONS

1. The smart card owner must abide by the term & conditions of the card.
2. The vehicle must be maintained and kept in road worthy condition in accordance to legal requirements and 375 pp checks of the RRR.
3. The RRR provides its significant services for the vehicle mentioned in the card for any driver.
4. During the entire operations of the RRR the presence of the owner or his representative is mandatory.
5. We will always decide on the best possible way of offering assistance after taking into account your individual circumstances.
6. We do not accept any responsibility for any mishap. The RRR attendant carrying out rectification will be acting according to your directives.
7. The RRR reserves the right to cancel the validity of smart card at any time and a Pro-rata worth of smart card refund will be made.
8. You can surrender the smart card at any time Within two months, a pro-rata worth of the smart card refund will be made.
9. Home assistance facility is provided for the address registered.
10. For any liability or consequential loss arising from act performed in the execution of Brake down services The RRR will not be held responsible.
11. Cost of any special recovery equipment needed such as Crane, Trailer, Frock lifter, Any tool charges, Ferry charges, Parking charges, or traffic congestion charges and such cost recoverable elsewhere will have to borne by the card owner.
12. The RRR services may delay temporary immobilized due to flood , storm, road obstruction or situation in the area which we or our agent have no right /chance of access.
13. It is important that the information provided to us is kept up to date, notify us promptly for any change.
14. THE RRR do not render the services of repair work shop of vehicles but handles the situation made you immobilized and in trouble.
15. If your car is not affiliated to a workshop, RRR may assist you to find one according to your requirement.
16. You must make all ordinary and reasonable precautions to prevent or minimize any loss, damage or break down and to expedite the completion of repair at your work shop.
17. If called for the recurring fault earlier attended and notified, with in 15 days, a call out charges @Rs.350/=will be imposed.
18. 20% no call out discount offered for next card of the same vehicle.
19. The RRR cannot ensure safety, If there are safety concern the card subscriber should contact 15.
20. All payments be made in head office RRR against proper receipt.21. All the RRR services are provided up till the validity of smart card, as soon it expires, the services are terminated without notice; hence it is in your own interest to renew the same well before expiry date.